{"id":2340,"date":"2025-09-12T11:16:01","date_gmt":"2025-09-12T10:16:01","guid":{"rendered":"https:\/\/pps.com.ua\/?page_id=2340"},"modified":"2026-03-23T11:29:45","modified_gmt":"2026-03-23T11:29:45","slug":"check-and-return","status":"publish","type":"page","link":"https:\/\/pps.com.ua\/en\/check-and-return\/","title":{"rendered":"Exchange and return"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2340\" class=\"elementor elementor-2340\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1c2b99d e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"1c2b99d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca3768 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"4ca3768\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tHome\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebdbeb7 elementor-widget elementor-widget-heading\" data-id=\"ebdbeb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Exchange and return<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d2a8e elementor-widget__width-initial color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"d6d2a8e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You can return or exchange goods of good quality within 14 calendar days from the date of receipt, unless otherwise provided by the legislation of Ukraine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd88cbe e-con-full e-flex e-con e-child\" data-id=\"cd88cbe\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4540a0b e-con-full e-flex e-con e-child\" data-id=\"4540a0b\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6bfc29c elementor-widget elementor-widget-heading\" data-id=\"6bfc29c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">A refund is possible under the following conditions:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-170b5c7 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"170b5c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>the goods have not been used and are in good condition;<\/li><li>original packaging and accessories (cables, manuals, accessories) are preserved;<\/li><li>documents confirming the purchase (receipt, invoice, warranty card).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63ab163 elementor-widget elementor-widget-heading\" data-id=\"63ab163\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">They are not subject to return and exchange:<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695b0c3 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"695b0c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>\u00a0individually manufactured or customized products;<\/li><li>goods with signs of use or damage;<\/li><li>Consumables and products falling within the list of the CMU Resolution No. 172 of March 19, 1994.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7db706e elementor-widget elementor-widget-heading\" data-id=\"7db706e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Return procedure<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7d11ead color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7d11ead\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol><li>Please contact the support team by email or phone listed below.<\/li><li>Provide the order number and the reason for the return\/exchange.<\/li><li>Agree on the method of sending the goods to our warehouse.<\/li><\/ol><p><span style=\"color: #ffffff;\">Shipping costs for returns:<\/span><\/p><ul><li>if the goods are of inadequate quality, the seller pays for the delivery;<\/li><li>if the product is of high quality, but the buyer wants to return or exchange it, the buyer pays for the delivery.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ef5fe9 e-con-full e-flex e-con e-child\" data-id=\"4ef5fe9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9091e14 elementor-widget elementor-widget-heading\" data-id=\"9091e14\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Exchange of goods<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24e841f color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"24e841f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">Exchange is possible:<\/span><\/p><ul><li>for a similar product (in the event of a defect);<\/li><li>to another model with a cost recalculation;<\/li><li>in the absence of the desired model, a refund is possible.<\/li><\/ul><p>Exchange period - up to<span style=\"color: #ffffff;\"> 14 calendar days<\/span> from the moment of application.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1423cb8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"1423cb8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #ffffff;\">Refunds<\/span><\/p><p>The funds are returned to the buyer's bank card within 7-10 business days from the date of receipt and inspection of the goods in the warehouse.<\/p><p><span style=\"color: #ffffff;\">Contacts for inquiries<\/span><\/p><p>\ud83d\udce9 Email: <a href=\"mailto:infopps.ua@gmail.com\">infopps.ua@gmail.com<\/a><br \/>\ud83d\udcde Phone: <a href=\"tel:+380673400938\">+38 067 340 0938<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange and return You can return or exchange goods of good quality within 14 calendar days from the date of receipt if<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2340","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/pages\/2340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/comments?post=2340"}],"version-history":[{"count":10,"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/pages\/2340\/revisions"}],"predecessor-version":[{"id":3265,"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/pages\/2340\/revisions\/3265"}],"wp:attachment":[{"href":"https:\/\/pps.com.ua\/en\/wp-json\/wp\/v2\/media?parent=2340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}